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01 · Expose · 02 · Eliminate · 03 · Enforce

Intelligent Event
Monitoring.
Detect it.

Most monitoring tools watch and flag. ConsoleWorks receives a continuous stream of log data from every managed device, monitors it in real time against IEM-defined event patterns, and closes the remediation loop — all on one platform. Detection is only useful if it leads to action. Command control is only useful if it's enforced before damage is done. ConsoleWorks does both.

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Direct
Log collection from the device itself — not inferred from network traffic
IEMs
Intelligent Event Modules apply device-specific operational knowledge to every log line
Closed
Loop — event detected, SRA opens to the device, fix applied, posture updated on the next measurement cycle
Zero
Generic rules — every IEM built for a specific device type and vendor
Common question — At a glance

How do you correlate OT events across devices, sessions, and configuration changes to surface the signals that matter operationally — without the false-positive noise of IT-style SIEM rules applied to industrial control systems?

ConsoleWorks Intelligent Event Monitoring (IEM) collects and correlates events from OT devices, sessions, configuration changes, credential operations, and compliance measurements — and surfaces the ones that matter operationally. Each event arrives enriched with the device, control framework, session, and approval context that turns a raw log line into an actionable signal.

The Problem

Detection without context
is just
noise.

Every environment generates enormous volumes of log data from every device on the network. The challenge isn't collecting it — it's understanding what any of it means in context. A generic SIEM sees an event code and flags it. A platform with operational knowledge sees the same event and knows whether it's routine maintenance or a security incident requiring immediate response. Most platforms stop at detection. Few explain what to do. None can execute the fix without a separate tool. And almost none let your experts encode step-by-step remediation procedures into the platform so the right response is available the moment an event fires.

Generic SIEMs lack operational context — every alert requires manual expertise to interpret before anyone can act
Passive monitoring misses logs from field devices and offline assets that don't generate network traffic
Alert fatigue — thousands of events with no context, most ignored or escalated without clear next steps
Institutional knowledge walks out the door — when your most experienced engineer leaves, the remediation steps leave with them
Detection and remediation are disconnected — separate tools, separate teams, separate workflows
Detection data lives in the SIEM and never connects to the compliance record or risk posture
The ConsoleWorks Answer

Logs pulled directly from the device

ConsoleWorks receives a continuous stream of log data from every managed device through SRA — time-correlated at the source, from every device simultaneously. Including field devices and assets that don't generate network traffic.

IEMs apply vendor-specific operational knowledge

Intelligent Event Modules are built for specific device types and vendors — encoding what each device's logs actually mean and what operational response any given event requires.

Every alert includes remediation guidance

IEMs don't just flag events — they provide built-in context on what the event means operationally and what action to take. Engineers can respond without needing deep expertise in every device vendor's log format.

Detection closes the loop — SRA remediates

When an IEM detects an actionable event, ConsoleWorks can open an SRA session to the affected device immediately. The same platform that detected the issue can fix it — without switching tools or raising a ticket.

Command control — allow or block before it executes

Define which commands are permitted for each user profile. ConsoleWorks evaluates every command entered in an active session in real time — authorized commands pass through, prohibited ones are blocked before they reach the device. Least privilege enforced at the command level.

Events tied to the asset record and risk score

Every event is correlated against the Asset Inventory — device type, configuration state, location, and current risk score. Events feed into the measurement cycle. Scores and posture updated on schedule, automatically.

Expert-defined remediation playbooks — codified in the platform

Your most experienced engineers can document step-by-step remediation procedures for any event — including the exact commands to run, the order to run them, and the expected output at each step. Institutional knowledge stays in the platform when people move on.
Intelligent Event Modules

Not generic rules.
Device-specific intelligence.

Every device type tells a different story in its logs. An event code that is routine on one device is a security indicator on another. A generic rule cannot make that distinction — an IEM built for that specific device type can.

When an IEM fires, it doesn't just say "anomaly detected." It identifies the device type, explains what the event means operationally, and tells the engineer exactly what to do about it — including a step-by-step remediation playbook with the exact commands, the sequence, and the expected output at each step. Institutional knowledge stays in the platform, not in someone's head.

IEM Event Stream — Live

Monitoring continuously
DEV-PLANT-04 · Protection Device
CRITICAL

Device settings modified outside maintenance window

IEM detected a protection setting change at 02:14 AM — outside the approved maintenance window. No authorized SRA session was active at the time. Last authorized access was 6 days prior.
→ Open SRA session to verify
DEV-CTRL-11 · Controller
HIGH

Controller switched to Remote Program mode

IEM detected key switch position change to Remote Program mode. This allows program downloads from the network. No change request on record. Correlates with CIP-010 R1 policy — unauthorized configuration change requires documented authorization.
→ Open SRA session to investigate
HIST-SVR-01 · Data Historian
MEDIUM

New service account created — not in approved baseline

IEM detected creation of service account svc_maint_temp not present in the approved configuration baseline. A vendor session was active 4 hours prior. CCM comparison confirms this account did not exist before that session.
→ Compare to pre-session baseline
DEV-FW-07 · Network Device
HIGH

Prohibited command attempted — blocked by command control

User vendor_tech_03 attempted to execute a prohibited write command outside their permitted profile scope. Command blocked before reaching the device. Attempt logged and administrator notified.
→ Review session record
How It Works

Collect. Analyze. Act.

Three steps from raw device output to closed remediation loop — all on one platform.

01 · Collect

Direct Log Collection

ConsoleWorks receives a continuous stream of log data directly from each managed device through SRA — monitoring it in real time against IEM-defined event patterns. Not inferred from network traffic. Direct from the device itself.

Continuous log stream from every managed device — time-correlated at the source, not reconstructed from network capture
Reaches field devices and offline assets regardless of how they communicate — including devices with no network presence
Multi-zone traversal — collects from every managed device across all network zones
Normalized and correlated against the Asset Inventory record for that device
Collection triggered on schedule, on demand, or automatically by session or event
02 · Analyze

IEM-Powered Intelligence

Every log line passes through Intelligent Event Modules — device and vendor-specific rules that apply operational knowledge to raw output.

IEMs built for specific device types and vendors — encoding the knowledge required to interpret each device's output correctly
Events correlated against the asset's current configuration state and approved baseline
Events correlated against SRA session records — was an authorized user active at the time?
Every alert includes operational context — what the event means for that specific device
Built-in remediation guidance — what action to take and the risk if you don't
03 · Act

Closed loop Response

Detection leads directly to action — on the same platform. No ticket. No separate tool. No waiting.

SRA session opens directly to the affected device from the event alert
Risk score updated on the next measurement cycle — on your schedule, automatically, without manual intervention
CCM comparison triggered automatically when an event suggests configuration change
Scheduled measurement cycles confirm the event condition is resolved — posture always reflects the latest state, without anyone triggering it manually
Full chain: event detected → session opened → fix applied → score updated on next measurement cycle
Command Control

Don't just record
what happened.
Prevent what shouldn't.

Session recording tells you what a user did after the fact. Command control stops prohibited actions before they reach the device. Every user profile in ConsoleWorks can carry a defined list of permitted and prohibited commands. During an active session, every command the user types is evaluated against that list — in real time, before it executes.

If the command is permitted, it passes through. If it's prohibited, it's blocked — and the attempt is logged. The user sees the block immediately. The administrator sees the attempt in the session record. The asset is never exposed to an unauthorized command.

Command Control — Active Session
Enforcing
Profile: Vendor — Read Only
ALLOW
show config
✓ Executed
ALLOW
show status
✓ Executed
BLOCK
write config
✗ Blocked
BLOCK
delete logs
✗ Blocked
What this means
Permitted commands execute normally — no friction for authorized work
Prohibited commands blocked before they reach the device — attempt logged in session record
Administrator notified of blocked attempt in real time
Role-Based Requirements

IEM across Operations,
Security, and Compliance.

The same capability — different requirements for each team.

Operations Team

Know what happened. Control what's allowed. Before it happens.

Operations teams don't have time to analyze raw log data — and they shouldn't have to. ConsoleWorks IEMs do the analysis and surface events that matter. But detection is only half the story. Operations teams can also define exactly which commands each user profile is permitted to run — so vendors and contractors operate within the boundaries set for their work scope. A field technician doing firmware verification gets read commands. The platform enforces their permitted scope before any command reaches the device.

Operational Context in Every Alert
IEMs translate raw device logs into operational language — not event codes, but actionable descriptions of what happened and what to do before returning the device to service.
Direct Path to Remediation
When an IEM fires, the SRA session to the affected device is one click away — no ticket, no separate tool, no waiting for access approval.
Least Privilege at the Command Level
RBAC controls which devices a user can access. Command control goes further — defining which commands are permitted once they're on the device. Vendors operate within the boundaries set for their scope. The platform enforces the boundary.
Operations Capabilities

What IEM delivers for operational awareness

Every capability designed to surface operationally relevant events before they cause downtime.

IEM alerts include operational context — what the event means for device function and operation
Mode change detection — controller program mode, key switch position, safety system state
Fault and alarm history — direct from device logs, not reconstructed from network traffic
Vendor session correlation — events checked against active and recent SRA sessions
Direct remediation — SRA session opens to affected device from the event alert
Reaches field devices and offline assets — not limited to IP-connected devices generating network traffic
Command control — define permitted commands per profile; vendors can only execute what their scope allows
Security Team

Device-native detection. Not IT rules applied to operational data.

Generic SIEMs and IT-centric tools struggle in operational environments because they were built for IT data. They generate enormous false positive volumes — or miss actual security events because they don't understand normal device behavior. ConsoleWorks IEMs are built from the ground up for each device type — encoding what normal behavior looks like for each device type and alerting only when something deviates in a security-relevant way.

Device-Specific Detection — Not Adapted IT Rules
IEMs encode threat patterns relevant to each device type — unauthorized program downloads, protection setting changes, unexpected mode transitions, out-of-hours access events.
Identity-Correlated Events
Every event is checked against SRA session records. Security teams can immediately answer: "Was an authorized user active when this event occurred?" — correlating detection directly with access control.
Command Control — Prevention, Not Just Detection
Define permitted and prohibited command lists per user profile. Prohibited commands are blocked in real time before they reach the device — the user sees the block, the attempt is logged, and the administrator is notified. Security enforced at the command level, not just monitored after the fact.
Events Update Risk Scores
Security events feed the measurement and scoring engine — when an IEM detects a policy violation, the risk score for that asset updates on the next measurement cycle — surfacing the gap at every level up to fleet, on your schedule, automatically.
Security Capabilities

What IEM delivers for your security posture

Purpose-built detection that connects to the rest of the security program — not a standalone alert feed.

IEMs built for specific device types — not generic rules applied to raw log data
Events correlated with SRA session records — authorized access versus unauthorized change immediately visible
Events feed risk scores — detection feeds the measurement cycle, posture updated on schedule automatically
Command control — per-profile allow/block lists enforced in real time; prohibited commands blocked before they reach the device
Out-of-hours and out-of-session events flagged — changes made without an active authorized session
Configuration change events correlated with CCM baseline — was the device changed from its approved state?
SIEM integration — event data forwarded to leading SIEM platforms and SOC workflows
Compliance Team

CIP-007 R6 and CIP-008 documentation. Generated on every event.

NERC CIP-008 requires incident response plans and documentation for cyber security incidents affecting BES Cyber Systems. NERC CIP-007 R6 requires security event monitoring and log retention. ConsoleWorks automates both — logs collected continuously from all BES Cyber Assets, IEMs flag reportable events, and every event generates a compliance record tied to the affected asset, the time, and the associated CIP requirement.

CIP-007 R6 & CIP-008 Automated
Security event monitoring and incident documentation for BES Cyber Assets — logs collected, events flagged, and compliance records generated automatically on every cycle.
Log Retention with Asset Context
Logs retained with full asset context — device type, location, current configuration state, and associated compliance requirements. Structured evidence, not just raw log files.
Least Privilege Evidence — Command Level
Command control generates an audit record of every permitted and blocked command attempt — demonstrating least privilege enforcement at the most granular level. NERC CIP, NIST, and IEC 62443 all require least privilege controls. ConsoleWorks proves they're working.
Audit-Ready on Demand
Event evidence available on-demand for any time period, any device, any framework. NERC CIP, NIST, IEC 62443, and TSA evidence generated continuously — not assembled before the audit.
Compliance Capabilities

What IEM delivers for your compliance program

Event monitoring evidence tied directly to your compliance record — not a separate system to reconcile.

NERC CIP-007 R6 — security event monitoring automated for all BES Cyber Assets
NERC CIP-008 — cyber security incident documentation generated automatically on flagged events
Log retention with asset context — structured evidence tied to the compliance record
Events tied to SCF controls — every IEM alert mapped to the framework requirement it affects
Session correlation — every event linked to whether an authorized session was active at the time
Command control audit trail — every permitted and blocked command logged, demonstrating least privilege enforcement
On-demand audit report — any device, any time period, NERC CIP, NIST, IEC 62443, TSA
How We Compare

Others detect.
ConsoleWorks detects, prevents, and acts.

ConsoleWorks IEM
OT Visibility Platforms
Traditional SIEMs
PAM / Privileged Access Tools
Log collection
Direct from device via SRA — every managed asset regardless of protocol or network presence
Passive network monitoring — strong for IP-connected devices generating traffic
Syslog / agent-based — requires devices to forward logs; OT devices often can't
Not a log collection tool — session activity only; no device-level log retrieval
Device intelligence
IEMs built per device type — encode operational knowledge specific to each device and vendor
Good — protocol-aware detection, purpose-built for operational environments
None — generic rules applied to OT data; high false positive rates in operational environments
None — not designed for OT log analysis; no device-type awareness
Command control
Native — per-profile allow/block lists enforced in real time before commands reach the device
Not available — passive monitoring cannot intercept or block commands
Not available — log collection only; no ability to intercept active sessions
Partial — some PAM tools offer command filtering; operational device coverage limited
Remediation path
Integrated — SRA session opens to affected device directly from the event alert
Alert only — no integrated access layer; remediation requires a separate tool
Alert only — SIEM surfaces events; remediation workflow entirely separate
Partial — session access available but not event-triggered or OT-aware
Remediation playbooks
Expert-defined step-by-step procedures attached to any event — commands, sequence, expected output
Partial — some platforms offer response playbooks at the alert level, not command level
Partial — SOAR integrations can automate response workflows but require separate tooling
Not available — session tools don't attach operational remediation knowledge to events
Session correlation
Native — every event automatically checked against SRA session records; authorized vs unauthorized immediately visible
Not available — no access layer; cannot correlate events with specific user sessions
Not available — log aggregation only; no native session identity correlation
Partial — session records exist but not correlated with device-level event logs
Events feed risk scores
Native — events update asset measurements and roll up through the SCF scoring hierarchy automatically
Partial — risk scoring available but typically separate from a unified measurement framework
Not available — SIEMs surface events; risk scoring requires a separate platform
Not available — PAM tools manage access; no connection to asset risk posture
Compliance evidence
Automated — CIP-007 R6, CIP-008, NIST, IEC 62443 evidence generated continuously on every cycle
Supported — compliance reporting available with OT-specific framework alignment
Supported — broad framework coverage but operational device requirements need additional configuration
Partial — access and session evidence generated; event monitoring evidence not available
IEM in the Platform

Detect. Prevent. Act.
All on one platform.

Intelligent Event Monitoring doesn't operate in isolation. Every IEM event updates the Asset Inventory and feeds into the measurement cycle — risk scores and compliance evidence updated on schedule, automatically, without anyone having to initiate it. When detection leads to remediation through SRA, the entire chain — from event to verified fix — is documented automatically.

Built on

Secure Remote Access

Log collection runs through the same SRA connection that enables user access — reaching every managed device, including field devices that passive monitoring can't see.

Learn more →
Correlates with

Configuration & Change Management

When an IEM detects a configuration-related event, CCM is triggered to collect the current device state and compare to the approved baseline — correlating the event with a precise configuration diff.

Learn more →
Feeds

Risk Analysis & Compliance Evidence

Events update measurements, which update risk scores at asset, site, region, and fleet level. Every IEM alert mapped to SCF controls generates CIP-007 R6, CIP-008, and NIST compliance evidence automatically.

Learn more →
Common Questions

ConsoleWorks, answered.

Direct answers to the questions OT security teams, integrators, and AI assistants ask most often.

IEM is the ConsoleWorks layer that collects and correlates events from devices, sessions, configuration changes, credential operations, and compliance measurements — and surfaces the ones that matter operationally. It’s tuned to OT signal, not generic IT log noise.

A SIEM aggregates logs and produces alerts based on rules over event streams. IEM is operationally aware — it knows which device the event came from, what controls apply to it, what session was active, and what change was approved. That context turns a SIEM-style alert into an actionable operational event.

Yes. IEM consolidates and enriches events first; the enriched stream can be forwarded to Splunk, QRadar, Sentinel, or any syslog/CEF/JSON-capable receiver, so your SIEM gets richer context than raw device logs.

Authentication failures, out-of-window sessions, unapproved configuration changes, credential rotation failures, control measurement regressions, and policy violations specific to your controls framework. Priority is operationally derived, not severity-rule derived.

See It In Your Environment

Detection that leads to action.
Not just another alert feed.

See ConsoleWorks IEM against your actual environment — your devices, your event patterns, your compliance requirements.