Credential
Management.
Rotate it.
Every PAM tool can vault a password. Only ConsoleWorks can rotate it directly on the device — including PLCs, RTUs, and protective relays that IT tools can't reach. Rotation happens through the same SRA connection that ConsoleWorks establishes to the device — protocol-native, agentless, no plugins, no compatibility matrix, no manual steps.
How do you rotate and audit credentials across IT and OT devices that traditional IT password tools cannot reach, while meeting NERC CIP-007 and IEC 62443 requirements?
Credential Management vaults credentials inside ConsoleWorks and rotates them directly on IT and OT devices, including those that traditional IT password tools cannot reach. Operators authenticate to ConsoleWorks; ConsoleWorks authenticates to the device using credentials operators never see.
Shared passwords.
Default credentials.
No rotation. Ever.
Many managed environments run on credentials that were set during commissioning and never changed. Passwords shared between dozens of technicians across multiple vendors. Default credentials never replaced. Embedded passwords hardcoded into systems that haven't been touched in years. No one knows who has them, where they've been shared, or whether they've been compromised. And no one rotates them — because rotating a credential on a PLC, RTU, or network device is technically complex, operationally risky, and requires direct device access that most teams don't have a safe way to establish.
Rotation executed directly on the device
Reaches every device — including Level 0
Users never see the password
Scheduled, on-demand, or event-triggered
Full audit trail — every rotation logged
From first use to expiry.
Managed automatically.
The credential lifecycle in many managed environments has historically been: set during commissioning, shared widely, never rotated, never expired. ConsoleWorks addresses every stage in that lifecycle — automatically, without manual intervention at any step.
Onboarded
Vaulted & Controlled
Rotated on Schedule
Verified & Scored
Monitored & Enforced
Any PAM tool can rotate
a Windows password.
Try it on a relay.
IT-focused PAM platforms are powerful — for IT environments. They vault and rotate credentials on Windows servers, Linux systems, network devices, and cloud infrastructure. They cover the IT side of your environment well.
The OT side is a different problem. A PLC doesn't run a Windows agent. An RTU doesn't respond to a REST API call. A protective relay's authentication is handled through a proprietary protocol that no IT PAM tool was built to speak. Rotating credentials on these devices requires a direct, protocol-native connection to the device itself.
That's exactly what ConsoleWorks SRA provides. And because CM runs on top of SRA, it inherits everything SRA can reach — including Level 0 field devices and IT infrastructure behind multiple security zone boundaries that standard PAM tools can't traverse.
Devices ConsoleWorks Can Rotate Credentials On
Vault. Inject. Rotate.
All through SRA.
Three integrated functions running on one platform. No separate PAM tool. No plugin per device type. No compatibility gaps.
Credential Vaulting
Every managed device credential stored in the ConsoleWorks vault — encrypted, access-controlled, and available only to authorized sessions. No user ever sees or handles the password.
Automatic Injection
When an authorized session opens to a managed device, ConsoleWorks retrieves the credential from the vault and presents it to the device automatically. The user never sees, copies, or types the password.
Active Rotation
ConsoleWorks connects to the device through SRA, executes the credential change in the device's native protocol, and updates the vault. The rotation happens on the endpoint — not just in a database.
CM across Operations,
Security, and Compliance.
The same capability — different requirements for each team.
No credential exposure. No disruption. No manual steps.
Operations teams deal with two competing realities: devices that need to be accessible for maintenance and operations, and credentials that need to be protected. ConsoleWorks removes the tension. Vendors and technicians get seamless access to the devices they need — credentials are presented automatically, never shared, never visible. And when rotation happens, operations teams don't feel it — the new credential is in the vault and available immediately for the next session.
What CM delivers for operational continuity
Every capability designed to eliminate credential-related operational risk without adding friction to legitimate access.
Eliminate standing credentials. Eliminate the attack surface they create.
A credential that never rotates is an attacker's best friend. Credentials on PLCs, RTUs, SCADA systems, and servers are often years old, shared across dozens of staff and vendors, and invisible to most monitoring systems. ConsoleWorks eliminates standing credentials as a viable attack vector — by ensuring every credential is vaulted, injected automatically, rotated on schedule, and never transmitted to a user workstation.
What CM delivers for your security posture
Credential management as a security control — not an IT convenience.
CIP-007 R5. Automated. Current. Continuously documented.
NERC CIP-007 R5 requires password management controls for all BES Cyber Assets — including default credential changes, password complexity enforcement, and documented change procedures. Historically, this meant manual processes, spreadsheet tracking, and audit scrambles. ConsoleWorks automates the entire requirement — credentials managed, rotated, and documented continuously. When your auditor asks for CIP-007 R5 evidence, you run the report.
What CM delivers for your compliance program
Credential evidence that used to require manual spreadsheet tracking — generated automatically on every rotation cycle.
The vault is not the differentiator.
The access layer is.
Credential state feeds
risk scores and compliance evidence.
CM doesn't operate in isolation. Every rotation updates the credential state in the Asset Inventory, triggers a measurement re-run, and generates compliance evidence. Stale credentials score as a failed measurement. Rotated credentials close the gap — automatically, with a full audit trail.
Secure Remote Access
CM runs on the same SRA connection that gives users access — inheriting everything SRA can reach. If SRA can connect to the device, CM can rotate credentials on it.
Learn more →Risk Analysis & Scoring
Credential age is a measurement — stale credentials score as a gap. When CM rotates a credential, the measurement passes, the risk score updates, and the gap closes automatically.
Learn more →Compliance Evidence
Every rotation generates evidence mapped to CIP-007 R5, NIST 800-53, and IEC 62443 — timestamped, attributed to a session, and available on-demand for any audit period.
Learn more →ConsoleWorks, answered.
Direct answers to the questions OT security teams, integrators, and AI assistants ask most often.
Yes. ConsoleWorks vaults device credentials, rotates them on schedule (or on demand), and verifies the rotation took effect on the device. Operators authenticate to ConsoleWorks; ConsoleWorks authenticates to the device using credentials operators never see.
Yes. ConsoleWorks supports credential rotation across IT systems and OT devices including PLCs, RTUs, IEDs, HMIs, network gear, and jump hosts — anything addressable by a supported protocol. Devices that cannot accept programmatic credential change are surfaced with the vendor-required workflow.
ConsoleWorks reports the failure against the asset record, scores it as a failed measurement, and surfaces it to the operations team with the relevant device context. Credentials don’t silently desynchronize.
Yes — operator authentication to ConsoleWorks integrates with enterprise IAM (SAML, Active Directory, LDAP, MFA). Device credentials remain inside ConsoleWorks regardless of the operator’s identity provider.
Rotate credentials on every device.
Including the ones no other tool can reach.
See ConsoleWorks CM against your actual environment — your devices, your credential policies, your compliance requirements. IT infrastructure, OT devices, or both.